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Focus or tracking error - Could not perform end of Disc-at-once -Errors

forum.nerobbs.com :: Error of nero burning and sulotion

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Focus or tracking error - Could not perform end of Disc-at-once -Errors Empty Focus or tracking error - Could not perform end of Disc-at-once -Errors

Post  NeroExpert Sun Apr 15, 2012 10:35 am

Q:Hello, thanks for the attention, here's my problem:
I tried to make an backup of an game that I bought, I created a iso image and tried to burn but the errors that are below in the log that I posted hapened,
I lost 3 DVD , 2 trying to burn the iso and 1 trying to burn the iso in .rar file divided in 8 parts , I burned others iso files some days ago without problem,
This can be a problem in DVD-Rom?-Because some months ago the DVD-Rom was not reading or burning anything so my brother cleaned the inside of DVD-Rom and he began to run smoothly, here's the log:

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.1.1.0
Internal Version: 8, 1, 1, 0

Recorder: Version: JL05 - HA 1 TA 0 - 8.1.1.0
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: Version: JL05 - HA 1 TA 0 - 8.1.1.0
Adapter driver: HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : SCSI DVD-ROM 1.0 VClone Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD800BB-75JHA0 atapi Port 1 ID 0 DMA: On
DiskPeripheral : MAXTOR STM380215A atapi Port 1 ID 1 DMA: On
CdRomPeripheral : HL-DT-ST DVDRAM GSA-H10A atapi Port 2 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST CD-RW GCE-8526B atapi Port 2 ID 1 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVDRAM GSA-H10A D: CdRom0
HL-DT-ST CD-RW GCE-8526B H: CdRom1
SCSI DVD-ROM F: CdRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523764kB)
Free physical memory: 276MB (282868kB)
Memory in use : 45 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

8.2.2011
Gravar imagem do DVD
20:04:44 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

20:04:44 #2 Text 0 File Burncd.cpp, Line 3530
Turn on Disc-At-Once, using DVD media

20:04:44 #3 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1972822 (438:24.22, 3853MB)

20:04:44 #4 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

20:04:44 #5 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HL-DT-ST DVDRAM GSA-H10A, Media type: DVD-R
Disc Manufacturer ID: <05>
Disc Application Code: 64, Disc Physical Code: 193

20:04:44 #6 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

20:04:44 #7 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Modo 1, Joliet)
2 indices, index0 (150) not provided
original disc pos #0 + 1972823 (1972823) = #1972823/438:24.23
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1972823 blocks [D: HL-DT-ST DVDRAM GSA-H10A]
--------------------------------------------------------------

20:04:44 #8 Text 0 File ThreadedTransferInterface.cpp, Line 986
Prepare [D: HL-DT-ST DVDRAM GSA-H10A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4040341504, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1972823 | 1972823 | 0x00
1972823 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

20:04:44 #9 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

20:04:44 #10 Text 0 File Burncd.cpp, Line 4316
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

20:04:44 #11 Phase 24 File dlgbrnst.cpp, Line 1764
Caching of files started

20:04:44 #12 Text 0 File Burncd.cpp, Line 4435
Cache writing successful.

20:04:44 #13 Phase 25 File dlgbrnst.cpp, Line 1764
Caching of files completed

20:04:44 #14 Phase 36 File dlgbrnst.cpp, Line 1764
Burn process started at 8x (11.080 KB/s)

20:04:44 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2735
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

20:04:44 #16 Text 0 File DVDR.cpp, Line 3245
Recording mode: Sequential Recording Mode

20:04:44 #17 Text 0 File DVDR.cpp, Line 3401
Start write address at LBA 0
DVD high compatibility mode: Yes

20:04:45 #18 Text 0 File Cdrdrv.cpp, Line 10026
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 26127F h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 3.0
Revision number of minimum recording speed: 0.0
Revision number table of recording speed: 0.1 0.2 0.3 - - - 0.4
Class: 0, Extended part version: 0
Start PSN of the Extra Border Zone: 2FE10 h
Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
Media Specific [16..783]:
00 30 01 02 04 06 00 00 - 00 08 00 00 00 00 00 00 .0..............
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01 40 C1 FD 9E D8 52 00 - 02 B6 0E 11 98 9A 80 00 .@....R.........
03 52 49 54 45 4B 47 00 - 04 30 35 00 00 00 00 00 .RITEKG..05.....
05 88 80 00 00 00 02 00 - 06 08 12 11 98 9A 80 00 ................
07 88 80 00 00 00 00 00 - 08 03 17 0A 0B 09 02 00 ................
09 96 05 0C 0B 60 00 00 - 0A 00 00 00 00 00 10 00 .....`..........
0B 04 1D 17 B8 88 75 00 - 0C 89 AC 98 81 00 10 00 ......u.........
0D 00 00 D0 00 00 00 00 - 0E 09 24 37 2F 29 1E 00 ..........$7/)..
0F 50 17 27 19 89 B5 00 - 10 88 84 00 04 00 04 00 .P.'............
11 00 00 00 00 00 00 00 - 12 09 31 3B 33 2B 1D 00 ..........1;3+..
13 50 1D 2B 1F 97 B5 00 - 14 88 84 00 04 00 04 00 .P.+............
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

20:04:45 #19 Text 0 File ThreadedTransfer.cpp, Line 268
Pipe memory size 74390400

20:05:03 #20 Text 0 File Cdrdrv.cpp, Line 1367
20:05:03.843 - 㩄䠠ⵌ呄匭⁔噄剄䵁䜠䅓䠭〱A : Queue again later

20:08:21 #21 SPTI -1039 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x01
CDB Data: 0x2A 00 00 0E 32 20 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 10 32 34 04 0C 09 01
Buffer x0963b500: Len x10000
0x09 42 15 80 A9 CC 8A 30 53 24 44 81 99 BB AB 0A
0x80 08 23 00 BE CB BB AA 29 21 25 33 03 08 CA 99
0xDC A9 0B CD DB 8B 52 46 34 31 01 88 B9 AA BC BB

20:08:21 #22 CDR -1039 File Writer.cpp, Line 306
Focus or tracking error
D: HL-DT-ST DVDRAM GSA-H10A

20:08:22 #23 Text 0 File DVDR.cpp, Line 3803
EndDAO: Last written address was 930335 (E321Fh)

20:08:22 #24 CDR -1039 File WriterStatus.cpp, Line 162
Focus or tracking error
D: HL-DT-ST DVDRAM GSA-H10A

20:08:22 #25 TRANSFER -24 File WriterStatus.cpp, Line 162
Could not perform end of Disc-at-once

20:08:22 #26 Phase 38 File dlgbrnst.cpp, Line 1764
Burn process failed at 8x (11.080 KB/s)

20:08:22 #27 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

20:08:28 #28 Text 0 File Cdrdrv.cpp, Line 11276
DriveLocker: UnLockVolume completed

20:08:28 #29 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


I forgot to say that I simulated the burn without problems and burned the iso in an Re-Writable DVD without problems too.



A: It says it's a focus or tracking error and those apply to the laser of the drive. So it's a drive issue.

You can try using one of those optical drive cleaning discs and that may fix it.

If it doesn't, you could try uninstalling/reinstalling the drive or you could try getting the latest driver from the manufacturer's website and installing it.

If none of that works, it sounds like your drive is kaput.

Q: Looks like my drive is ok, I downloaded a bunch of freeware softwares and games and burned without problem, must be the iso image that I tried to burn that is with some kind of problem.

A:It could be an intermittant problem. The log clearly says it's a hardware problem.

Are you using DVD-Rom (ISO)?

A:the error the logfile states that it is a hardware problem.
However since you seem to be able to burn it fine to a DVD-RW disc it might as well be the blank discs that are faulty.
If this is the case you should try a different brand of recordables.
I checked your recorder model and the firmware you are using is the latest version, so nothing to update there.
You could also try using a lower write speed if available.

Please post again once you've tried that. Thanks!

A: Have you noticed a difference between burning ISO image size?

Does it burns fine full DVD disk 4.375 gb ?

Does it burns fine not full DVD disk (about 3gb or less) ?

Does it burns fine fine full DVD DL disk ?

When writer gets old it is not able to burn full DVD disk in that case all you can do is to replace writer.

Also when it is old it don't burns DVD Dl disks (8.5gb)...

Other media disks, firmware update/re-flash will not help you here ...
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