DLNA 4405 Error_ nero

**NeroExpert** Sun Apr 15, 2012 10:38 am

Q:Hi - I've been using Nero Media 4 as a media server for my PS3 for a while and it's worked perfectly. About a day ago I tried accessing Media Home via PS3 to stream some video. Instead of showing all the folders/files available it only showed a folder named Collections which was empty. Normally you can click on the Media Home icon on the PS3 and it will show a list of folders available under an All Media folder. As soon as I clicked this new Collections folder I got a DLNA Error 4405. I've tried re-indexing my folders and checking the settings on Media Home but everything seems normal. I'm not sure where this Collections folder came from and why my indexed folders aren't appearing. I'm not sure what's going on. Any help or information would be greatly appreciated. I've contacted Nero tech support but it takes them days to respond to email and their only suggestion always seems to be uninstall and reinstall the program (which I've already done). If anyone knows of a fix, please share. Thanks!

A:If the streaming is via a router, try pulling the power plug on the router, plugging it back in and letting it reconfigure. You might have to reboot to run the server so the shared files are found.

I have seen this before in a Microsoft forum on Xbox 360 DLNA connectivity.

It was discussed that Error 4405 relates to too many items or too much folder space in the user's media collection. One user said he resolved it by 1.) reducing the size of all folders (coming off the root folder) to only 200 or less subfolders per folder ... and 2.) reducing the total size of each folder (coming off the root folder) to under 4GB.

Sorry I can't confirm this personally.

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